Lauren Young, DRM’s Litigation Director, explained that, in addition to being dangerous, these lapses in service violate the Americans with Disabilities Act (ADA), which guarantees people with disabilities equal access to public transportation. Patients miss dialysis appointments, employees miss work, and vulnerable individuals are left waiting for hours in outdoors amidst a global pandemic.
“We’ve been here before,” Lauren Young said, “These are people’s lives and their civil rights.”
Young is calling for emergency intervention, demanding the state offer emergency back-up services, increase funding and prioritize hiring more MTA drivers to operate this essential service.
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